Getting the nation onto the NHS App, where health is already top of mind.

UK Pharmacies
Pharmacy Bags
Targeting

Everyday patients, including the less digitally confident

The NHS App needed sign-ups from everyday patients, not just the digitally confident. We reached them at the pharmacy counter, the moment they were collecting a prescription.

Challenge

A less confident, distracted audience

App sign-up campaigns skew towards the already-digital. The harder, more valuable audience, older, less confident, or simply distracted online, needed reaching somewhere they were receptive and unhurried, in a setting they already trusted.

Why it worked

Trusted messaging, carried home

Full-colour pharmacy bags carried the message home with every prescription, handed over by one of the most trusted figures on the high street. With 1.6M pharmacy visits a day and 100% guaranteed handover, every impression reached a real pair of hands at the exact moment health was front of mind.